Snaphunt Pte. Ltd. – Customer Service Associate

We are hiring for a company which provide staffing and manpower solutions to IT-BPO companies.

• Attractive Salary & Benefits

The Job

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

Ideal Candidate

Requirements :

• You have at least 6 months within a Customer Service role, ideally within the Professional Services industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong team player who can manage multiple stakeholders
• You are a self-starter and demonstrate a high level of resilience
• You have at least 1 year experience within a Customer Service role, ideally within the Professional Services industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong team player who can manage multiple stakeholders
• You are a self-starter and demonstrate a high level of resilience

Ref: E516RGI8CP