Company
Snaphunt Pte. Ltd.
snaphunt.com
Designation
Assistant Manager
Date Listed
02 Dec 2021
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Customer Service / Communications
Industry
Food Services / F&B
Location Name
Singapore
Allowance / Remuneration
$2,800 - 3,500 monthly
Company Profile
Our Client is the brainchild of Michelin-starred Chef Hirofumi Imamura, who is pleased to now bring his eponymous restaurant to Singapore with its opening at Sentosa in November 2021. The new restaurant will feature expertly prepared premium Japanese ingredients, served in a luxurious setting
Job Description
- Opportunity within a company with a solid track record of performance
- Flexible working options
- A role that offers a breadth of learning opportunities
The Job
You will be responsible for :
- Ensuring strong customer service levels are met in line with Company objectives.
- Supporting the customer service team in resolving escalated issues or complaints.
- Collaborating effectively with supply chain, sales and other teams to ensure prompt and accurate order processing and delivery.
- Developing plans to improve customer experience and satisfaction along with other internal stakeholders.
- Recruiting, training, coaching and performance managing the customer service team.
- Managing a team of 1-5 people.
Ideal Candidate
- You have at least 1 year experience within a Customer Service role, ideally within the Hospitality industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are adaptable and thrive in changing environments
- You pay strong attention to detail and deliver work that is of a high standard
- You are highly goal driven and work well in fast paced environments
Ref: KQ8R9BA48I
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- Company:
Snaphunt Pte. Ltd. - Designation:
Assistant Manager - Profession:
Customer Service / Communications - Industry:
Food Services / F&B
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