Smarte Carte Singapore – Customer Service Officer @ Changi Airport

Company
Smarte Carte Singapore
smartecarte.com.sg
Designation
Customer Service Officer @ Changi Airport
Date Listed
29 Nov 2019
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Sales / Retail
Industry
Retail / eCommerce
Location Name
Airport Boulevard, Changi Airport Singapore (SIN), Singapore
Address
Airport Blvd, Singapore
Map
Allowance / Remuneration
$1,600 monthly
Company Profile

Smarte Carte Singapore was established on 01 April 2014 and provides various airport services at Changi Airport (Terminal 1, 2, 3 and 4). Our services include Trolley, Stroller, Wheelchair Management, Wheelchair Pushing Services, Porter Services, Electronic Lockers as well as Left Baggage Storage Services.
Smarte Carte Singapore provides essential services which aids Today’s business needs and productivity of the employees. And Smarts Carte Singapore constantly develops its people to ensure they excel with extensive training and career progression and grow with the company. Our employees are empowered to enhance passengers’ airport experiences and we won the Changi Airport Service Partner of
the Year 2017.

Job Description

Core Responsibilities: 

  • Attend to customer inquiries and provide excellent customer service experience
  • Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
  • Perform opening and closing settlement for POS and BSS for daily cash reconciliation
  • Perform bag wrapping service and upselling of baggage services or products

Fixed shift - M: 650am to 310pm / A: 240pm to 11pm / N: 1045pm to 705am

6 days work week

Weekends and Public holidays too

Singaporeans only


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