Incorporated in 2005, Singapore Medical Group (SMG) is a public-listed organisation and a leading provider of integrated healthcare services in Singapore. With a network of private specialist providers and medical centres across the country, we offer a comprehensive range of treatments and services to our patients. Our mission is to deliver world-class healthcare and improve the lives of the communities we serve. We are proud of our reputation for clinical excellence, outstanding customer service, and a talented and dedicated team of healthcare professionals.
About the Role:
We are seeking a Patient Service Intern to join our growing dental practice in the Central Region (The Dental Studio @ Paragon). In this Internship, you will learn how to provide exceptional customer service and administrative support to ensure a seamless experience for our valued patients.
What you'll be doing:
- Responsible for front-desk duties such as registrations, appointments, billing and payment collection, handling enquiries (email/phone/walk-in)
- Assist to prepare and dispense medication
- Top up medication and assist in stock taking as required
- Ensure that procedures/equipment run smoothly
- Filing of case notes
- Handle enquiries in a timely and professional manner
- Other administrative and ad-hoc duties as assigned
What we're looking for:
- A passion for the Dental/ Healthcare industry and a commitment to providing the highest standard of patient care
- Willingness to learn and work hard
- Good communication and interpersonal skills, with the ability to interact with patients of all ages and backgrounds
- A friendly, positive and empathetic approach to customer service
- Strong organizational and multitasking abilities, with attention to detail and a problem-solving mindset
Related Job Searches:
- Company:
Singapore Medical Group - Designation:
Patient Service Intern (Dental) - Profession:
Healthcare / Pharmaceutical / Sports - Industry:
Healthcare / Fitness / Sports - Location:
Newton