Sin Chew Woodpaq Pte Ltd – Customer Service Intern

Established since the 1970s, Sin Chew Woodpaq have grown from strength to strength from a small wooden crate manufacturer into a logistics specialist over the years. Today, we are one of the leading providers of project logistics in Singapore, building upon our key competencies in Customized Wooden Crating, Heavy Machinery Moving and Packing, Heavy Lifting and Transportation, Material Treatment and Warehousing solutions.

Job Description

-Coordinate with and provide support to customers and respective departments

-Work with the operations team to provide feedback to customer on operations issues, resolve service issues highlighted by the customers and ensure that customer’s performance measurements are met

-Attending incoming calls and enquiries

-Provide quotations to customers with necessary follow up and liaison

-Servicing existing customers and securing new customers

-Collaboration and coordination for completion of customer’s job

-Provides solutions to daily operation issues, when necessary