Shopee Singapore Private Limited – Regional Operations (Data Analytics) Intern

• Analyzing and monitoring operational KPIs across the region (including logistics, payment, customer satisfaction, listing, etc)
• Conducting root cause analysis when operational performance fluctuates. Build up the knowledge base, i.e. the correlation between root cause and KPI fluctuation
• Giving feedback to local ops teams about their operational performance, analysis of most common issues and development of next steps to solve them
• Understanding the current systems’ capabilities and limitations, continuous improvement for systems and processes
• Providing feedback to and working with other departments to improve overall operations efficiency
• Streamlining and standardizing Operations SOP

Requirements: 

• Currently pursuing a degree in Business, Engineering, Supply Chain management or relevant disciplines
• Excellent communication skills (written and verbal)
• High energy, self-motivation & ability to thrive in a fast-paced start-up environment
• Excellent ability to work in a regional team
• Project management skills
• Good knowledge in Microsoft Excel, Python, SQL
• Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
• Result-driven & customer-focused attitude

Time Period: 

• Please state your availability clearly in the comments section (Start date, End date, part-time or full-time)
• Full-time interns preferred (3-6 months)
• Students who can commit part-time, minimally 3 working days a week, are also welcome to apply