Shopee Pte Ltd – Regional Operations (Data Analytics) Intern

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. Launched in 2015, it is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and fulfillment support. 

• Analyse and monitor operational key performance indicators across the region (including logistics, payment, customer satisfaction, listing, etc.)Conduct root cause analysis when operational performance fluctuates
• Give feedback to local operations teams about their operational performance, analysis of the most common issues and development of next steps to solve them
• Understand the current systems’ capabilities and limitations, and develop continuous improvement for systems and processes
• Provide feedback to and work with other departments to improve overall operations efficiency
• Streamline and standardise operations team's Standard Operating Procedures (SOP)

Requirements:

• Currently pursuing a degree in Business, Engineering, Supply Chain management or relevant disciplines
• Excellent communication skills (written and verbal)Self-motivated & has the passion to work in a fast-paced and dynamic environment
• Demonstrated ability to learn fast, handle multiple tasks and meet deadlines
• Project management skills
• Experienced in Python & SQL
• Full-time interns preferred (3-6 months)Students who can commit part-time, minimally 3 working days a week, are also welcome to apply
• Interns with outstanding performance may be invited for conversion opportunities at Shopee