SEAMEO Regional Language Centre – Guest Service Assistant

SEAMEO Regional Language Centre is an educational project of the Southeast Asian Ministers of Education Organization located in Singapore. Since it began operations in July 1968, SEAMEO RELC has worked to develop and support language education in the countries of Southeast Asia.

Our Hotel division – RELC International Hotel is currently seeking for enthusiastic and passionate individuals who enjoy the hotel and hospitality industry to join us as Guest Service Associate. The incumbent is expected to perform the following duties:

• Attend and handle guest's enquiries professionally
• Perform all guest check-ins/check-outs, verification and payment modes meticulously and timely
• Verify guests’ room rates with system records and flag out any discrepancies to the Reservations team for follow-up actions, if required
• Perform accounts balancing and ensure cash float is accurate before commencement and completion of every shift
• Report any suspicious or hazardous concerns to the Assistant Security Manager, housekeeping matters to the Executive Housekeeper and maintenance defects to the Maintenance Manager whilst keeping the Duty Guest Services Manager informed
• Perform any other tasks as assigned by General Manager of International Hotel Division.