Reebelo is one of APAC’s fastest growing startups. Six-digit monthly sales, high-growth & well-funded by top VCs and serial entrepreneurs. Join our online marketplace for sustainable electronics and help us to make an impact! Our vision is to reduce e-waste by saving electronics from a premature death - while doing so, we enable customers to save up 70% on their favorite brands and flexibly rent devices instead of buying them. Join us if you want to be part of a high-growth, disruptive startup with a positive social impact!
eCommerce Operations Specialist (High-growth Startup)
About the role
We are looking for a hands-on Ecommerce Operations Specialist with previous startup experience. Join our small but fast growing team as one of the company’s first team-members and help us to further scale Reebelo:
Become a key team-member in our operations team
Work closely together with senior management & decide together with us Reebelo’s Operations Roadmap
Monitor and manage end-to-end customer lifecycle.
Handle vendor communication and ensure smooth interactions between our merchants and our customers.
Manage a team of Customer Service agents and guide them to best practices and processes.
Optimize existing processes, workflows and user journeys to ensure an ideal experience for our users and vendors.
Produce weekly reporting and KPIs
Automate processes, improve product listings & benchmark prices
Create, manage and maintain systems to ensure operational excellence across the organisation.
Expansion to APAC (Australia + Malaysia this year, many more countries next year)
Your background
You are motivated to make an impact and have a hands-on startup attitude? After several years of experience in Product or Operations you are ready to join a high-growth startup? Great, that’s what we are looking for:
Motivated person with startup attitude: hands-on + ambitious
Business background with several years of Ecommerce or Operations experience
You are ambitious, a team-player and ready to make an impact
You know how to structure processes and prioritize tasks
Based in Singapore, business fluent in English
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- Company:
Reebelo - Designation:
eCommerce Operations Specialist - Profession:
Customer Service / Communications - Industry:
Retail / eCommerce