Reebelo – eCommerce Operations Specialist

Company
Reebelo
reebelo.com
Designation
eCommerce Operations Specialist
Date Listed
07 Oct 2020
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/Perm
Job Period
Flexible Start, Permanent
Profession
Customer Service / Communications
Industry
Retail / eCommerce
Location Name
Singapur
Address
Singapur
Map
Allowance / Remuneration
$3,000 - 5,000 monthly
Company Profile

Reebelo is one of APAC’s fastest growing startups. Six-digit monthly sales, high-growth & well-funded by top VCs and serial entrepreneurs. Join our online marketplace for sustainable electronics and help us to make an impact! Our vision is to reduce e-waste by saving electronics from a premature death - while doing so, we enable customers to save up 70% on their favorite brands and flexibly rent devices instead of buying them. Join us if you want to be part of a high-growth, disruptive startup with a positive social impact!

Job Description

eCommerce Operations Specialist (High-growth Startup)


About the role

We are looking for a hands-on Ecommerce Operations Specialist with previous startup experience. Join our small but fast growing team as one of the company’s first team-members and help us to further scale Reebelo: 

  • Become a key team-member in our operations team

  • Work closely together with senior management & decide together with us Reebelo’s Operations Roadmap

  • Monitor and manage end-to-end customer lifecycle.

  • Handle vendor communication and ensure smooth interactions between our merchants and our customers. 

  • Manage a team of Customer Service agents and guide them to best practices and processes. 

  • Optimize existing processes, workflows and user journeys to ensure an ideal experience for our users and vendors.

  • Produce weekly reporting and KPIs 

  • Automate processes, improve product listings & benchmark prices

  • Create, manage and maintain systems to ensure operational excellence across the organisation. 

  • Expansion to APAC (Australia + Malaysia this year, many more countries next year)

 

Your background

You are motivated to make an impact and have a hands-on startup attitude? After several years of experience in Product or Operations you are ready to join a high-growth startup? Great, that’s what we are looking for: 

  • Motivated person with startup attitude: hands-on + ambitious

  • Business background with several years of Ecommerce or Operations experience

  • You are ambitious, a team-player and ready to make an impact

  • You know how to structure processes and prioritize tasks

  • Based in Singapore, business fluent in English

This position is already closed and no longer available.  You may like to view the other latest internships here.

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