Recruit Career Hub – Customer Service Representative

Company
Recruit Career Hub
recruitcareerhub.online
Designation
Customer Service Representative
Date Listed
10 Aug 2022
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/PermFree/ProjPart/Temp
Job Period
Immediate Start, For At Least 6 Months
Profession
Customer Service / Communications
Industry
Human Resources
Location Name
North America
Work from Home
Address
North America
Map
Allowance / Remuneration
$2,500 - 7,000 monthly
Company Profile

RECRUIT CAREER HUB is an independent recruitment agency that provides, recruitment, staffing solutions, human resources and consultations for organizations, multinational firms and government establishments with the aim to harness professionals in various fields to manage vacant spaces in their corporations.

Job Description

We are looking for a competent Customer Service Representative to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships, and ensuring timely payments also responsible for resolving overdue bills and collecting payments from those who owe.

Our Collection Customer Service Representative should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities:-

Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status

Requirements:-

Strong communication and problem-solving skills
Ability to multitask and regularly respond to emails
High school diploma or equivalent
Conflict resolution and de-escalation skills
Comfortable sitting and speaking for long periods of time
Must be 25 years of age or older.
Must be proficient with basic PC skills.
Must have an internet connection.
Basic English written language.
Basic English spoken language.
Computer with internet access and respond to emails in a timely manner.
A quiet working area away from distractions and follow the company's instructions.
Must be able to work independently and get the job done.
Desire to learn skills to successfully work from home.

Application Instructions

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