Reactor School – Community & Operations Intern (Startup Incubation)

Duties & Responsibilities

The following are indicators only, and will likely change and evolve as the company grows. During the application process, we will assess how well candidates will be able to perform the following tasks.

1. Programme Operations Management: Manage and ensure the programme’s operations run smoothly, using Reactor’s proven playbook and best practices.Coordinate and communicate with industry mentors, invited guest speakers and startup founders, angel investors, venture capital firms, students and educators.

2. Event Planning & Execution: Organize the logistics and execution of offline and online events like demo days (where startup teams pitch for funds at the end of a programme), fireside chats with startup founders and investors, as well as alumni homecoming.

3. Community Building: Drive community building initiatives, including alumni relationship development. Account management of start-ups under various online and offline programmes. 

4. Product Development: Work closely with the team to develop and improve the programme curriculum and software tools, for both students and educators. Design and propose additional startup incubation/acceleration activities and other support programmes.

Requirements for Values and Attitudes

1. Demonstrate the 5 Reactor core values: #PeopleFirst, #MoveFast, #BeBold, #HaveFun, and #BeAwesome. This is a deal-breaker; we hire based on values, attitudes and skills, in that particular order. We believe that with the right values and attitudes, skills can be picked-up over time. 

2. Have the right attitude: Be a first principles thinker, demonstrate a growth mindset, be able to practise radical candour, and be relentlessly resourceful. (If you haven’t heard of Carol Dweck, Kim Scott or Paul Graham, we would strongly encourage you to google them up before hitting ‘Apply’.)

3. Be trustworthy, personable and be able to build rapport with others. Be someone that your fellow teammates can look up to and respect at all times. Be warm, be humble and be self-aware. We do not tolerate brilliant jerks here at Reactor. 

4. Be fiercely inquisitive, driven and passionate about startups, technology and entrepreneurship.

Requirements for Skills and Qualifications

We do not look at academic achievements or certificates when hiring; the year is 2020 and we are beyond that. We will look at your portfolio and what you’ve built, your unique experiences and what you’ve learned, as well as the potential value that you can bring to #TeamReactor.

• At least 2 years of experience of immersing yourself in the tech, startup and entrepreneurship scene.

• Demonstrate a deep understanding of tech businesses and products, with strong connections to the local/regional startup ecosystem. Prior experience with a tech startup, venture capital firm, incubator/accelerator, or any equivalent would be preferred. 

• Excellent interpersonal and communication skills.

• Prior experience in building & managing a community would be preferred. 

• Candidates who eventually want to a) build their own tech startup or b) join a tech company would be prioritized.

Compensation & Benefits

• Competitive Allowance of SGD $1,000 per Month. As part of our application for the Global Ready Talent (GRT) grant on your behalf, we would require you to obtain a School Placement Letter from your school administrators. 

• Infinite Leave System. We don’t track annual leave; We encourage frequent breaks so that everyone on #TeamReactor is able to do their best work.

• Dedicated Black-out Periods. If you are busy with school projects and exams, let the team know so that we can set aside time for you to focus on your studies. 

• Flexible Working Hours & Work-From-Anywhere. We don’t believe in facetime for the sake of it; work at any time and from anywhere, including the beach if you’d like.

• Admission to Reactor Alumni Network. Candidates who successfully complete their internships will be admitted to the Reactor Alumni Network, and receive invitations to join Reactor Homecoming events. We are proud that our ex-interns have achieved a 100% admissions rate to the NUS NOC programme, as well as gone on to build startups and social enterprises like Bantu, Skillio, ASEAN Business Youth Forum, Eleventh Hour, Movement Union and many others. 

• Special Consideration for the Build 80 Programme. Candidates who are aspiring founders will be considered for the B80P incubator programme, with up to SGD $100k of seed-round investment. 

Application Process & How to Apply

Step 1 of 4. Tell us more about yourself over video. You will complete an online self-interviewing tool. This shouldn't take you more than 20 minutes, and it also helps everyone save time from having to travel excessively.

Step 2 of 4. Complete a skills-based challenge. If you’re shortlisted, we’ll send you a few tasks to test for your entrepreneurial aptitude and skills. This shouldn’t take you more than 30 minutes, and it’ll help you better understand what will be expected of the role.

Step 3 of 4: Finding alignment with your Reporting Officer. We’ll then introduce you to your Reporting Officer (RO), as well as some of the other members of #TeamReactor. During this discussion, we hope to modify/update the job description to balance out what the team needs help with, as well as how we can best leverage on your gifts, strengths and expertise. 

Step 4 of 4. Meet with the Chief People Officer. Separately, or on the day itself, you'll also meet with the Chief People Officer (CPO. Upon selection, we will discuss matters related to People Ops, including culture, working hours, other commitments, as well as compensation and benefits. An official Employment Contract will then be drafted for your review. We will also work with you to get a School Placement Letter to be eligible for the Global Ready Talent (GRT) programme. This is also the time for you to test us; we invite you to ask us the difficult questions to see if #TeamReactor really lives up to all that we claim to be.