Ever wondered what it would be like to work for an Australian-led Tech Start-up company?
Well here's your chance to join an amazing team which is still early on in their journey, yet seeing fantastic momentum with great customers!
Who are we?
We help retailers consistently deliver great experiences in every store, every day.
We do this by installing our tablets in their retail stores. Our devices give them real-time customer feedback and key customer experience metrics like NPS (Net Promoter Score). Our clever analytics and algorithms then sends them the key insights they need to increase their customer experience.
We already have several world class customers such as Bose, Pandora, Calvin Klein, CottonOn, Samsung as well as Hospitals and Hotels using RateIt.
This is a very unique opportunity to be our very first full-time Operations lead in Singapore!
We promise you a few things:
- You will be given the right tools and culture to get stuff done
- You will always know where you stand with management – no games or politics here
- We want you to always be learning & trying out new experiments!
- We encourage critical thinking and want you to speak up about what’s great & what’s not
- We want you solving problems – and we’ll ensure you’re empowered to do so!
- We will celebrate your hard work and key milestones
- You will be building something that matters!
- Monthly allowance for Amazon books, online courses & your personal fitness
(Gym membership costs) - Regular team off sites in great locations (e.g. Thailand, Australia etc)
- Learn from the best. A leadership team that will invest time into your skills & career
To learn more about RateIt – please see our intro deck here:
https://rateitapp.attach.io/rJCX8T74
We need someone to organise all our hardware inventory (iPads, accessories, printed materials) – which means getting everything in the right spot at the right time.
You’ll work with our Customer Success team on upcoming orders (‘rollouts’) and plan everything that is a successful roll out.
You will often be dealing with our customers (eg. Pandora Retail) to work out when they want the various installations to happen in their different stores.
Unboxing and setting up tablets and getting them ready for shipments
You will have the very important task of scheduling installations in with our various installers (internal and contractors) - ideally, we’d love for you to interview and select our future contracted installers too and help get them onboard (it’s all very easy and straight fwd!)
Your experience & profile
- Worked in other roles that have required high attention to detail
- You’re strong with Excel
- You’ve had to work with others to ensure their tasks are done on time!
- You are CRAZY FOCUSED… You love ticking off a check-list and getting stuff done!
- People would say you are Hyper Organised
- You are OBSESSED with getting all the details right
- You’ve had experience planning events or important projects (eg. Getting lots of different things to happen at various times and places!)
- Love to learn and you are flexible to take on a range of different tasks.
- Positive attitude and empathetic manner with others
- Bonus points if you have experience working in an autonomous role. (Your self motivated!)
Related Job Searches:
- Company:
Rate It Limited - Designation:
Operations Manager - Profession:
Customer Service / Communications - Industry:
Computer and IT