Rakan Riang Pte Ltd – Guest Services (Concierge)

Company
Rakan Riang Pte Ltd
kidzania.com.sg
Designation
Guest Services (Concierge)
Date Listed
06 Dec 2019
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 2 Months
Profession
Customer Service / Communications
Industry
Others
Location Name
Beach View, KidZania Singapore, Singapore
Address
31 Beach View, #01-01/02, Singapore 098008
Map
Allowance / Remuneration
$500 - 650 monthly
Company Profile

KidZania is an interactive city made for children 1-17 that combines inspiration, fun and learning through realistic role-play, making KidZania one of the fastest-growing global learning and entertainment brands in the world. Kids can independently explore a scaled indoor city of over 7,000 square meters with more than 100 exciting careers that they can try.

Job Description
  • Work closely with the Concierge Services Team Leader
  • Assist and advise guests on information related to KidZania Singapore
  • Communicating with guests via telephone, email, letter, Facebook Messenger and face-to-face in a professional manner
  • Handle guests’ feedback, offer effective service recovery and keep accurate records of discussions or correspondence with guests
  • Managing of lost & found items and children, storage of guests’ luggage and oversized items, providing parental assistance and visa tags, conducting guest satisfaction surveys
  • Observe for potential preventive actions when required while roaming in the city
  • Provide quick response to incidents and emergencies

 Assist with the daily exchange of passes

This position is already closed and no longer available.  You may like to view the other latest internships here.

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