Quantum Leap Career Consultancy – CRM Assistant

Our Client is hiring a CRM Assistant on behalf of our luxury retail client. Supporting the SEAO region, this role principally supports the store team on the necessary data and tools required for clientele function within store. 

CRM Assistant (1 Year Contract) | Luxury Retail

The responsibilities of this role are as follows:

• Monitor the regional bi-monthly orders and deliveries of marketing peripherals and materials
• Prepare client list for mail-out across SEAO
• Prepare and submit relevant reports pertaining to CRM activation, keeping track of campaign performances and returns
• Monitor the marketing expenditure, ensuring alignment with company’s budget and requirements
• Seek approvals for materials to be used during client engagement events
• Prepare the client’s list for CRM activations
• Assist with the logistics coordination required for the clientele engagement
• Ensure proper follow-up and ROI tracking for all markets
• Receive shipment of marketing collaterals, conducting preliminary quality and quantity check
• Clear invoices and update inventory
• Coordinate Client development training
• Any adhoc tasks assigned by management

Requirements

• Ideally, 1-2 years of experience in the luxury field, performing related/ similar function
• Strong coordination skillset, due to the territories to be managed
• Good communication skills, for engaging various stakeholders
• Good time management skills