Pickupp – Business Development Associate / Contract

Pickupp is a fast growing B2C, C2C logistics tech platform offering the most efficient, dynamic, low cost solutions for merchants with delivery needs. Pickupp is specialised in providing on-demand, 4-hour, door-to-door delivery service. With our diverse supply network - walkers, motorcycles, vans, we can satisfy any door-to-door delivery needs at low cost. Pickupp's uniqueness lies in the highly optimized batching & chaining technology, we provide tailored last mile service for both bulk & ad-hoc deliveries. Merchants no longer have to bear the high cost of a delivery fleet, but rather unlock the idle & available logistics manpower out there. Retailers can now scale their business without sacrificing speed & cost. Our flexible delivery window and scheduling function for routine deliveries as well as sporadic demand spikes have already assisted thousands of online retailers to delight their customers with same-day delivery.

• Be creative and think of processes to help scale the business, finding & moving leads through acquisition funnel via automation tools and scalable systems 
• Acquire new partners and maintain existing relationships 
• Client management and onboarding 
• Attend to inbound inquiries; conduct meetings as required to effectively onboard prospective partners 
• Focus on customer success and be the point of contact  for key partners. Eager to resolve clients’ issues and maintain relationship 
• Develop processes and account management tools to stay in close communication with delivery partners and incorporate feedback into process improvements 

Requirements:

• Poly graduates with drive, motivation, and can-do attitude
• Singaporean / PR
• If applying for contract role: at least 6 months
• Business acumen and common sense 
• Customer happiness orientation and experience with account relationship management a plus 
• Experience in optimizing sales and marketing processes
• Ability to adapt and thrive in a quickly evolving and dynamic work environment
• Analytical thinking and data-driven decision making process