Pear Comms Pte Ltd is the go-to company for Enterprises and Sales Professionals seeking solutions to boost their sales productivity. We constantly explore ideas to help people with their sales not only effectively, but also efficiently.
We have developed a simplified integrable sales engagement Customer Relationship Management (CRM) solution, QuickDesk, to be the sales professionals’ personal contact assistant, helping them to convert leads and close prospects easier than ever. Some of our features include do-not-call filtering, real-time calling & auto-dialling, mass-communications (customized emails & SMSes), leads & tasks management, and generation of quotations & invoices.
We are growing quickly and expanding to more markets in Asia this year, such as Hong Kong and Malaysia. Additionally, we are one of the pre-approved Integrated Solutions Provider under SPRING Singapore’s Innovation and Capability Voucher (ICV) programme.
Check us out at https://quickdesk.io/.
About this role
Pear Comms is looking for a Customer Success Intern to be the main link to the newly onboarded customers. You will be involved in the Product Trainings of our CRM solution, QuickDesk, assisting the customers on how to use our product optimally. You will be able to contribute to the development of the product by keeping a close contact to the customers, investigating their behaviour and requirements. You will grow to become a great presenter and learn how to cultivate and maintain great relationships with customers.
What you will do
Arrange and conduct Product Trainings
Assist in grant applications
Engage with customers
Drive customer success
Join in evaluation of user journeys
Requirements
Excellent presentation, communication and interpersonal skills
Highly self-motivated and self-driven with the ability to learn fast and think on feet
Meticulous and with a fine sense for details
Able to commit full-time for 3-6 months
Hungry to learn more about Customer Success and looking for tremendous growth opportunities with us, we would love to speak with you soon! We are looking for students waiting for University, among others.
Interested candidates, please send your updated CV with recent photo. Also, share with us why you'd like to join our team and how you will add value to our company. Thank you!
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- Company:
Pear Comms Pte Ltd - Designation:
Customer Success Intern - Profession:
General Management - Industry:
Computer and IT