Parcel Perform, the winner of the Channel News Asia Startup Competition, is a Singapore-based disruptor in the e-commerce logistics industry.
We are aiming to excel our customers’ end-to-end logistics experience and developed an SaaS platform to help merchants and customers to optimise their e-commerce logistics.
Our platform give merchants all the information needed to manage their e-commerce logistics effectively, and consumers can benefit from an better e-commerce experience with our many solutions around communicating e-commerce logistics progress to them.
Parcel Perform for Merchants - www.parcelperform.com
Today’s online merchants work with multiple carriers, but lack the ability to compare carrier performance over time and geography. Parcel Perform offers interactive dashboards with key logistic KPIs (e.g. transit times, deliverability) to enable e-commerce merchants to optimize their logistics. We also provide merchants with the tools needed to enhance the last stretch of their end customers’ e-commerce experience, including a customizable tracking page with richer insights in multiple languages, as well as automated updates across web and mobile.
Parcel Perform for Consumers - www.parcelmonitor.com
We offer consumers a single website with a simple, unified interface to track parcels globally and in multiple languages. Website alerts, email and SMS notifications will keep you informed about your delivery on every step of its way.
We need you on our team:
You will be part of a young & motivated team, driving the next level of growth of our Parcel Monitor and Parcel Perform applications that helps customers track e-commerce shipments around the globe. We have high aspirations for this product and look for a new team member to accelerate on:
Product Features - We are constantly seeking to make our application more compelling for users, implement new features and help the marketing and sales team with product innovations for their efforts. Be a key driver behind this and define the future development of our product
Product Content and Master Data - Our product consolidates information across multiple service providers and multiple languages in order to provide a consistent and seamless user experience. You will gain hands on knowledge of how e-commerce processes work end to end, while enriching our product with data that is critical to the marketplace
Customer Onboarding - As we move into the next phase of customer traction, customers are joining our platform and we need next level support beyond customer service. Working closely with the product and customer service teams, you will drive customer account setup from a technical standpoint and provide valuable input to the product development process to make customer onboarding more efficient
Data Analysis - As we increase gain more and more access to data on our platform, we are developing insights to support our customers to drive their business forward. This requires a strong analytical mind to develop reports on the fly, interpret the data, and share your learnings
In summary, you will have the opportunity to shape the Parcel Perform market expansion and get the opportunity to participate in all aspects of end-to-end product management. You’ll learn from & engage with our passionate Parcel Perform team, with the opportunity to drive your own projects in a company that is about to revolutionise the e-commerce logistics industry.
What you should bring along:
We at Parcel Perform believe in innovation, energy and resourcefulness for everything we do. We will not stop to deliver an outstanding product that we can be proud of. You need to feel the same way about our offering and bring along the following things:
Energetic, results-driven personality with persistence and efficient time management
A strong willingness to keep learning and pushing yourself to higher and higher levels
Hands-on experience in working on digital products and applications(the more the better!)
Overall strong communication skills as well as an interest in digital applications and social media
Bachelor's degree or more (in the making)
Excellent written and spoken English is a must
Familiarity with Google sheets or Microsoft Excel
Please note that we can only accept applicants with a Singapore PR/ other valid Singapore visa.
Related Job Searches:
- Company:
Parcel Perform - Designation:
Intern: Product Management & Customer Onboarding - Profession:
Risk / Product / Project Management - Industry:
Computer and IT, Logistics