Paradise Group – Management Trainee

As  Management Trainee, your responsibilities include:

• Reports to the Restaurant Manager.
• To support and assists the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety.  And, to assist in the management of the restaurant, deputising in the absence of the Managers.  And, any other appropriate duties and responsibilities as assigned.
• Assist in managing filing system and read company emails
• Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
• Meet and greet customers and organise table reservations
• Advise customers on menu and beverage choice
• Collect e-feedback from customers using IPad
• Upsell desserts to customers
• Upsell promotion and PGR membership
• Maintain high standards of quality control, hygiene, and health and safety
• Any other appropriate duties and responsibilities as assigned

Job Requirements:

• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Candidate must have strong command of both Mandarin & English( in order to communicate and introduce menu-items to Mandarin & English speaking customers)
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below. We regret that only shortlisted candidates will be notified. Thank you for applying.