Our Second Nature – Retail & Operations Executive / Team Lead

Company
Our Second Nature
oursecondnature.com
Designation
Retail & Operations Executive / Team Lead
Date Listed
09 Mar 2024
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Sales / Retail
Industry
Retail / eCommerce
Location Name
Kim Seng Promenade, Great World, Singapore
Address
1 Kim Seng Promenade, Singapore 237994
Map
Allowance / Remuneration
$2,200 - 3,000 monthly
Company Profile

Our Second Nature is a clothing brand that focuses on comfortable, everyday wear.

We believe that clothes are personal and transformative, and this is what we design our collections around. Our inspiration comes from the sum of all the things we like, and all other things intangible — slow walks in the park, the smell of fresh linen, when a nostalgic song comes on the radio — these small things that make life ours; our trademarks, our quirks, our second nature.

Job Description

Job Description & Requirements

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential. The current position offered will be Full-Time Retail Ambassador or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Roles & Responsibilities

  • Overseeing daily operations ie. opening, closing, daily stock take, customer service, cashiering, visual merchandising, goods receiving or deliveries
  • Ensuring excellent in-store customer service and experience
  • Achieving or exceeding the brand's sales and customer growth targets
  • Planning and executing all in-store activities required by the Group
  • Building strong in-store loyalty with customers, and assisting with analysis of trends, customer insights and demographics to increase brand loyalty
  • Assisting in reporting on product and overall sales performance

Skills & Requirements

  • Minimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing role
  • Honest, hardworking, responsible, pro-active and a strong team player
  • Able to converse fluently in English
  • Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Related Company Review:

Our Second Nature
www.oursecondnature.com
Type: Department, Clothing & Shoe Stores / Retail & Wholesale
4.6
Good Culture
Pros: - Colleagues were generally chill and easy to work with - Management is also quite organised and supportive
Cons: Customers you serve can be quite demanding at times
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