ORTO – Customer Service

ORTO staffondemand.sg
$800 - 3,000 monthly Full/Perm
This position is already closed
Date Listed
18 Feb 2016
Experience Level
Entry Level / Junior Executive
Profession
Customer Service / Communications
Industry
Retail / eCommerce
Job Period
Flexible Start, Permanent
Location Name
Singapore
Company Profile

A sanctuary for nature lovers, ORTO is a 555,000 sqft (about the size of 7 football fields) lush greenery located in the northern part of Singapore. It is the country’s first multi-recreational park that is open to the public 24 hours a day, catering to all-day and night activities such as prawning and fishing. Formerly called Bottle Tree Park, ORTO has been revamped and refurbished, yet retained its old kampong charms and rustic feel. The cool, scenic and relaxing ambiance makes the park a fitting venue not only for family outings, but also for company events and parties.

Job Description
Job Description
  • Stationed at the Park's reception counter to attend to walk in and call in guests enquiries
  • Manage the Park's customer relationship management system
  • Support in Park events and marketing campaigns
  • Any other assigned task and administrative matters
Qualifications
  • Calm, organized and has a passion for delivering exceptional level of guest service
  • Well-groomed, with a pleasant disposition
  • Proficient in Microsoft Word, Excel and Power Point
  • Familiar with customer relationship management system will be an added advantage
  • Excellent team building skills and problem solving skills are essential to this role
  • Excellent communication, reading, writing and oral proficiency in English and Mandarin to liaise with mandarin-speaking clients
Other Information
  • Working hours 1pm to 10pm
  • 6 Days workweek
  • Willing to work on weekends
  • Off in lieu will be provided for Public Holidays worked
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