One Excalibur Pte Ltd – Administrative Coordinator

We are a Singapore-based IT and tech company specializing in mobile app testing, optimization, and user experience refinement. We are seeking an enthusiastic Admin Coordinator to join our remote team.

No prior experience is required—we provide a comprehensive training program to equip you with all the skills needed to succeed. This entry-level position blends hands-on mobile app testing with user feedback analysis, giving you a direct role in helping app owners optimize their products.

Core Responsibilities

1. User Feedback Processing & Action Planning (70% Workload)

• Collect, categorize, and synthesize user reviews, app store feedback, and user tickets.
• Identify recurring functional bugs, onboarding friction, and UI/UX pain points.
• Formulate structured, actionable improvement plans for app owners to enhance their mobile apps.
• Maintain accurate records and track feedback trends over time.

2. Hands-on App Testing & QA (30% Workload)

• Perform functional testing on iOS and Android applications.
• Evaluate critical user journeys, including onboarding processes and core feature usage.
• Document software bugs and layout anomalies with clear step-by-step notes.
• Verify bug fixes alongside our internal tech team prior to app updates.

Requirements & Qualifications

• Experience: None required! Full structured training will be provided upon joining.
• Time Zone Alignment: Ability to work standard Singapore Business Hours (SGT / UTC+8).
• Remote Setup: Dedicated home workspace with a reliable internet connection and a working smartphone (iOS or Android).

Preferred Qualities (Good to Have)

• Strong Work Ethic & Growth Mindset: A positive attitude, willingness to learn new tools, and adaptability to feedback.
• Organizational Skills: High attention to detail and the ability to manage daily tasks independently.
• Communication: Good written and verbal English skills to collaborate effectively with a remote team and draft clear client reports.

Benefits & Perks

• Fully paid, comprehensive training program provided.
• 100% remote work flexibility.
• Competitive starting salary.
• Paid annual, medical, and hospitalization leave.