OCI System Pte Ltd – IT Support Assistant

Providing business solutions and software to Singapore SMEs, helping them to automate, grow and expand their operations and businesses. We servedlocal SMEs by equiping and supporting them in areas such as company’s financial accounting and operational solutions such as Sales Management, Customer Relationship Management, Inventory Management, etc

Executive – Support Assistant Software System

Job Functions

• Address issue regarding hardware, software and networking
• Conduct remote troubleshooting
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Adhoc event Support

Job Requirements

• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices and anti-virus programs
• Ability to perform remote troubleshooting and provide clear instructions
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• Hand on experience on Window 10