NivaBiz Pte Ltd – ITOT Executive – Junior Level

NivaBiz PTE LTD boasts a management team with over 20 years of extensive experience in managing large-scale projects across diverse sectors, including MNCs, IT, engineering, banking, and government. Our expertise spans across handling complex business challenges, ensuring seamless execution, and delivering tailored solutions that drive organizational success. This deep industry knowledge and hands-on experience uniquely position us to meet the evolving needs of our clients, providing them with unparalleled service and strategic insights.

•NivaBiz is a Business solution provider bundled with industrial professional expertise.

•We are a multi-Talent Acquisition and HR outsourcing partner of choice for local conglomerates and multinational corporations.

•With our expertise in harnessing the potential and developing talent through our solutions and strategies.

•We are partners with organizations and professionals to continue achieving success in an ever-changing world.

Position Overview

We are looking for a proactive and service-oriented ITOT Executive to support daily IT administration, procurement and Level 1 technical support activities. The successful candidate will work closely with internal users, vendors and China-based stakeholders.

Key Responsibilities

• Provide Level 1 support for office and production IT requests and issues.
• Process IT purchases and raise Purchase Requisitions, Purchase Orders and Goods Receipts in SAP.
• Follow up on invoices, deliveries and payment-related matters.
• Manage the lifecycle of laptops, mobile phones, telecommunications devices and other IT equipment.
• Support IT equipment refresh, replacement, maintenance and allocation.
• Maintain IT-related accounting records and assist with budget and expenditure tracking.
• Coordinate with vendors, obtain quotations, support negotiations and follow up on delivery status.
• Support IT requirements for internal and external VIP users.
• Prepare and update SOPs for mobile and telecommunications administration.
• Coordinate IT orientation and equipment preparation for new employees.
• Support IT team-building activities, off-site meetings and departmental events.
• Manage IT stationery procurement and allocation.
• Perform other IT-related duties assigned by the supervisor.

Requirements

• O-Level, SPM, Nitec, Higher Nitec, Diploma or an equivalent qualification.
• 1–2 years of experience in IT administration, IT support, helpdesk or a related position.
• Practical experience raising PRs and POs using SAP is strongly preferred.
• Basic knowledge of desktop, laptop, mobile device and Microsoft Office support.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Able to communicate in Mandarin to support regular coordination with China-based users and stakeholders.
• Good communication, organisation and vendor-coordination skills.
• Proactive learner with a strong user-service mindset.
• Able to manage priorities and support IT activities and events.

Candidate Eligibility

Singapore-based candidates and Malaysia-based candidates who are interested in working in Singapore are welcome to apply. Applicants must have the appropriate eligibility to work in Singapore.