Nanosoft Business Systems Pte Ltd – Desktop Support Engineer

Nanosoft Business Systems Pte. Ltd

NanoSoft Business Systems has focused on IT Application Consulting and Resourcing. We fulfill customers IT security setup/monitoring, network designing, and hardware deployment also.

Our goal is to continue to provide professionally skilled IT Resources, Infrastructure, Support, and Services to our customers with the best possible value.

Desktop Support Engineer Responsibilities:

• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Traveling to the client’s location or connecting via a remote link.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Providing basic training in computer operation and management.
• Completing job reports and ordering supplies.

Desktop Support Engineer Requirements:

• Bachelor’s degree in computer science or information technology.
• Proven work experience as a desktop support engineer or support technician.
• Advanced knowledge of computer hardware systems, memory modules, and peripherals.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Excellent interpersonal skills.
• Good written and verbal communication skills.