Moovaz is an all-encompassing relocation service for the increasingly mobile citizen in the globalised world, with a mission to use innovative technology so that every person can embark on their next life journey with moving movements. We seek to create a life well moved for everyone.
Moovaz was founded in 2017 with a presence in Singapore, Hong Kong and Australia. Since our launch, we have become the fastest-growing relocation platform in the region, helping over 12,000 families relocate globally across 200 cities. With our emphasis on innovation and automation, we have devised revolutionary products to make international relocation easier, smarter and stress-free.
We are a team full of ambitious, creative and hungry for change people. We believe that our greatest asset is the team. Join us to make a difference in this age-old industry and bring the world closer together by enabling a life well-moved.
We are looking for a driven Customer Experience and Sales Intern to join our team!
You will be supporting the end-to-end sales processes where you will need to identify and build relationships with inbound consumers’ leads with the eventual goal of converting them as a user on our platform marketplace. You will need to understand consumer insights quickly to drive acquisition and growth metrics.
Responsibilities
- Lead sales processes from inbound lead management, pitching, analyzing, presentation, closing, and implementation, with significant autonomy
- Conduct client research to uncover insights on potential relocation needs
- Respond to phone and email queries on product and service offerings
- Prepare consumer presentation materials and conduct product demonstration
- Maintain client database and documentation
- Resolves consumer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Conduct analysis of benefits and value of the organization’s products against possible needs of potential consumers to qualify the prospect
- Report, strategise, plan and implement product iterations that support day-today customer experience
Requirements
- Full-time internship (3-6 months between July - December 2022)
- Excellent written and spoken English
- Proficient in computer skills such as Microsoft Office, Google Suite
- Strong presentation, communication, multi-tasking, and time management skills
- You thrive in a startup with ever-changing systems and products to use and sell
- A self-starter and motivated individual with a can’t-is-not-an-option attitude
- Able to multitask under pressure while maintaining a high level of accuracy of the work
We invite you to join us in building a life well moved!
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