Moh Kok Heng & Associates is an authorized representative of AIA Singapore, with more than 25 years of experience in the Financial & Insurance sector.AIA Singapore has been serving the community since 1931. We aim to be the pre-eminent life insurer in Singapore, serving individuals, families and the community with innovative world-class products and providing customers the best digital platform with superior experience and distinguished service excellence. We want to genuinely engage in our customers’ lives, providing the right financial solutions for them and their families in a constantly changing world. And, we are committed to making a positive impact on our customers and the community, helping them live healthier, longer, better lives.
The inaugural AIA internship program seeks to provide a full spectrum enriching learning experience for interns and university graduates aspiring to join the Financial Planning industry. This will be achieved through practical hands-on application of theories/concepts introduced via formal lessons, validation of professional skills/knowledge through examinations, as well as interactions with customers and industry leaders through field visits and events.
Key Responsibilities
Office Administration
Manage office supplies, inventory, and procurement activities
Maintain and update company records, databases, and filing systems
Handle correspondence, emails, and communication with clients and vendors
Ensure office equipment is well-maintained and coordinate servicing when necessary
Policy & Claims Support
Assist in processing insurance applications, renewals, and cancellations
Verify, organize, and file policy documents, endorsements, and claims
Liaise with underwriting and claims departments for documentation
Follow up on pending insurance claims and maintain updated records
Customer Service & Support
Respond promptly to client inquiries via phone, email, or walk-ins
Provide admin support to sales and customer service teams
Schedule meetings, appointments, and training sessions
Related Job Searches:
- Company:
Moh Kok Heng & Associates - Designation:
Executive Administrative Assistant - Profession:
Admin / Secretarial - Industry:
Insurance - Location:
Tampines