Moh Kok Heng & Associates is an authorized representative of AIA Singapore, with more than 25 years of experience in the Financial & Insurance sector.
AIA Singapore has been serving the community since 1931. We help families live healthier, longer, better lives. We aim to make insurance easier for everyone – with quality financial advice and innovative products and services that serve their real needs. By helping them to be financially secure and journeying with them through their health and wellness, we aim to empower them to live life positively so that they can be life confident.
AIA Group’s Vision is to be the pre-eminent life insurer in Asia-Pacific and we are committed to be Singapore’s pre-eminent life insurer, admired for our excellent service and best practices.
We run our business according to our Operating Philosophy of “Doing the Right Thing, in the Right Way, with the Right People, and the results will come"
AIA Singapore is part of the AIA Group, which today is the largest independent publicly listed pan-Asian life insurance group in the world and the second largest life insurance company in the world by market capitalisation. As a leading company in Singapore, we also take a leadership role in the city’s social and economic development. Our dedicated staff, including one of Singapore’s biggest teams of AIA Financial Services Consultants, are united in that mission. By providing the best service for our customers, we help them look forward to a brighter and more prosperous future.
About the Role:
We are seeking a detail-oriented and proactive Admin Executive to support our day-to-day administrative operations. The ideal candidate will play a vital role in ensuring smooth office functioning, supporting insurance processes, and delivering excellent internal and external service.
Key Responsibilities
Office Administration
Manage office supplies, inventory, and procurement activities
Maintain and update company records, databases, and filing systems
Handle correspondence, emails, and communication with clients and vendors
Ensure office equipment is well-maintained and coordinate servicing when necessary
Policy & Claims Support
Assist in processing insurance applications, renewals, and cancellations
Verify, organize, and file policy documents, endorsements, and claims
Liaise with underwriting and claims departments for documentation
Follow up on pending insurance claims and maintain updated records
Customer Service & Support
Respond promptly to client inquiries via phone, email, or walk-ins
Provide admin support to sales and customer service teams
Schedule meetings, appointments, and training sessions
Kindly note that only shortlisted candidates will be notified.
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Moh Kok Heng & Associates - Designation:
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Insurance - Location:
Tampines