MindChamps is the only education brand to synthesise over a quarter of a century of research in Education, Psychology, Neuroscience and Theatre to build a unique curriculum and pedagogy that prepares children to thrive in an unpredictable future transformed by exponentially advancing AI. Our Social Charter to ‘challenge and lift education standards globally and provide educational opportunities', has seen us grow to over 140 centres across Singapore, Australia, Malaysia, the Philippines, Indonesia, Myanmar and soon, the US. Our commitment to excellence earned recognition in HR Asia's Best Companies to Work For in Asia - organizations with outstanding cultures and high employee engagement.
1. Manage Digital Systems
Oversee the end-to-end administrations of the systems
• Configure systems to support seamless users' journey workflows, including enrolment processes, feedback collections, and digital attendance.
• Generate reports (attendance, completion, assessment outcomes, surveys, funding reports etc) for internal stakeholders, auditors, and regulatory agencies.
• Support users on system-related issues.
• Conduct user training to maximise adoption of digital tools
• Review digital processes for automation opportunities to reduce manual workload and improve efficiency.
2. Manage Fees Collections and Government Schemes
Handle the full lifecycle of grants and fees administration, including government grants, SFEC, SFC, PSEA, and other relevant government schemes.
• Create course, submit enrolment, and funding claims via TPGateway.
• Track grants disbursement, reconcile finance claims, and resolve discrepancies with finance team and government agencies.
• Collate audit-ready documentation such as attendance sheets, assessment records.
• Submit claims to relevant authorities in accordance to prevailing guidelines.
• Monitor grant scheme updates and communicate changes to management and relevant teams.
3. Manage Regulatory Compliance and Quality Assurance System
Ensure systems comply with regulatory requirements and internal QA frameworks.
• Develop and maintain full set of QA documentations
• Conduct internal QA checks on course runs, assessments, and materials, to ensure standards and audit-readiness.
• Support external audits —including TPQA, ERF reviews, site inspections—and coordinate submission of required evidence.
• Track and resolve compliance gaps, incidents, and corrective actions.
• Manage learners’ feedback, analyse trends, and collaborate with stakeholders for continuous improvement.
• Manage compliance trackers to reflect new regulations and organisational changes.
Working Hours Work Schedule:
5 days per week — 4 weekdays and 1 weekend.
Weekday Hours: 9:00 am – 6:30 pm, or · 10:00 am – 7:30 pm, or · 12:30 pm – 10:00 pm (if there is onsite training)
Weekend Hours: 9:00 am – 6:30 pm (if there is onsite training)
Note: If there is no weekend training, the staff is to report to work on a weekday within the same week instead.
Requirements:
Must be able to commit the above Work Schedule
Min Tertiary education with relevant working experience
Kindly note that only shortlisted candidates will be notified.
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- Company:
MindChamps Singapore Pte. Ltd. - Designation:
Assistant Centre Manager - Profession:
Education / Training - Industry:
Early Childhood Care and Education - Location:
Downtown Core