Mighty Harvest (SG) – eCommerce Operations Intern

Job Description

We are seeking an E-commerce Intern to be a part of our growing and exciting team. You will have hands on experience in learning how to support the E-commerce team in their daily operations.

• Main Responsibilities for E-commerce Intern at DMK
• Create sales orders and stock transfer on ERP system
• Managing of new products and updating of inventories on online platforms
• Coordinate and facilitate order fulfilment, order picking and packing by working closely with logistics and warehouse team
• To prepare E-commerce key metrics data reports
• Respond to customer’s order enquires, exchanges, refunds or complaints
• Competitor monitoring reporting on a monthly basis and to suggest improvements for an optimum customer experience

Skills Required:

• Students studying in Universities
• Full-time interns
• Good communication and interpersonal skills
• Independent worker and fast-learner with a high level of initiative
• Strong attention to details