At MDI Fortune, we provide comprehensive and reliable Integrated Facility Management (IFM) services across Malaysia and Singapore, tailored to ensure your workplace remains clean, efficient, and operationally productive. Our IFM solutions are designed to support a wide range of industries and business environments, delivering seamless management of essential services—so you can focus on your core business. From janitorial and maintenance services to workspace optimization and support functions, MDI Fortune ensures your facilities are managed with the highest standards of quality, safety, and professionalism. Our business is built on core values of integrity, honesty, unity, and strong teamwork. We believe in respecting and understanding others, and in acting responsibly toward our customers, our employees, and the environment.
Site Supervision & Operational Oversight
- Supervise daily cleaning operations across assigned locations.
- Ensure cleaning standards, schedules, and procedures are followed.
- Conduct routine inspections and rectify issues promptly.
Staff Management
- Assist in recruitment, training, and deployment of cleaning personnel.
- Monitor staff performance and discipline.
- Manage work schedules, attendance, and resolve staff-related issues.
Client Service & Communication
- Act as the point of contact for clients at assigned sites.
- Respond to client feedback, complaints, and service requests in a timely manner.
- Build and maintain strong client relationships.
Reporting & Documentation
- Prepare and submit daily, weekly, and monthly operational reports, including:
- Site inspection reports
- Staff attendance records
- Incident reports
- Inventory and consumables usage
- Provide summary reports to management and clients as required.
- Maintain accurate and updated site documentation.
Inventory & Equipment Control
- Monitor and manage the use of cleaning materials and tools.
- Ensure timely replenishment and proper storage of supplies.
- Report equipment malfunction and coordinate maintenance or replacement.
Compliance & Safety
- Ensure adherence to company policies and NEA/WSQ guidelines.
- Promote workplace safety and hygiene practices at all sites.
- Participate in safety audits and implement corrective actions as needed.
Minimum Requirements
- Experience: At least 1-3 years of proven experience in site supervision or operations within the cleaning, facilities management, or a related service industry. Direct experience with managing cleaning teams is a significant plus.
- Knowledge/Qualifications: Familiarity with cleaning standards, procedures, basic equipment/materials, and relevant NEA/WSQ guidelines and certificates related to workplace safety practices.
- Communication Skills: Good command of English (both written and spoken) to interact with clients, staff, and prepare reports.
- Management Skills: Basic ability to supervise and coordinate staff, manage schedules, and handle minor HR-related issues.
- Problem-Solving: Capability to identify and rectify operational issues promptly.
- Computer Literacy: Competency in using basic office software for reporting and documentation (e.g., Microsoft Word, Excel).
- Singaporeans and PRs only
Why Join Us?
- Career Progression: We offer clear pathways for advancement, giving you the chance to grow into more senior operational or managerial roles.
- Learning & Development: Opportunity to continuously learn and upskill through internal training and exposure to diverse operational challenges.
- Cohesive Team: Be part of a supportive and strong team that values collaboration and mutual success.
- Regional Exposure: Get a chance to work closely with our HQ team in Penang, gaining broader regional insights.
Related Job Searches:
- Company:
MDI Fortune Pte. Ltd. - Designation:
Operations Executive - Profession:
Environment / Health - Industry:
Environmental Services - Location:
Geylang