Marina South Ferries – Administrative Assistant

Marina South Ferries is a ferry transportation service that provides both public and private charters to the Southern Islands of Singapore. More than mere transportation from point to point, we aim to provide a holistic experience that engages our island explorers with a comfortable, reliable tour service.

We operate daily trips to the southern islands, and liaise with guides and caterers to provide personalised, experiential tours and/or getaways for our travellers. We believe that everyone should get a chance to see the Southern Islands and waters of our little country in all their natural beauty. That’s why we do what we do! 

• Provide general administrative duties
• Answer phone calls, emails and messages related to general enquiries, tickets sales and charter requests
• Handle rescheduling and booking requests; Maintain seat inventories and resolve inconsistencies
• Prepare and ensure accuracy of daily charter lists; check deposit payments for confirmation and send reminders to customers
• Follow up on progress of sale orders and coordinate with customers and agencies
• Prepare tickets
• Inform customers on registration requirements where required (e.g. Covid-19 related, location)
• Collate and submit weekly sale records
• Procure and maintain stock of all office supplies and accuracy of inventory
• Maintains attendance of leave records and documentation of work permits and insurances
• Assist in form and license applications/renewal
• Support counter sales and preparation of invoices
• Other ad-hoc admin duties as delegated by manager