LittleLives Inc Ptd Ltd – Customer Success Specialist Intern

Company
LittleLives Inc Ptd Ltd
littlelives.com
Designation
Customer Success Specialist Intern
Date Listed
13 Jan 2017
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications, Education / Training, IT / Information Technology
Industry
Computer and IT
Location Name
Central Town Area
Allowance / Remuneration
$700 monthly
Company Profile

LittleLives is focused on creating software to help educators create a paperless and streamlined environment, making running a preschool more manageable.

In LittleLives, we trust everyone's ability to deliver their tasks and work on time. We stay "connected" on the cloud most of the time when mobile. Our office is our "HQ" to brainstorm, have meetings, consolidate, and get some work done.

You constantly learn new things and get to handle unexpected things that pop up, whether you're an Angel, Builder, Craftsman, Rainmaker or Storyteller. We teach one another in our area of expertise. Also, you can trust your team leads to provide honest feedback that is valuable to personal and professional growth.

You may have heard the "Work hard, play hard" mantra a million times, and we adhere to it here as well! We believe every team member should have the flexibility to manage their work-life schedule accordingly.

Be part of a team that is proud of the LittleLives Dream to 'Love Educators. Connect Schools. Modernise Education.' One of the perks of the job is meeting children and teachers who are passionate about nurturing little lives.

Job Description

The Customer Success Specialist Intern (Angel) in LittleLives Inc has a very exciting role to play in supporting and maintaining client relations for our Preschool Management System product software.

Our Customer Success Specialist Intern (Angel) are frontline support staff that are knowledgeable in the product software, able to answer and/or solve a myriad of questions. They also help to train and troubleshoot end-user related queries. They are both extremely patient and diligent, responsibly providing a listening ear and a helping hand both in person as well as remotely. Managing and creating SOPs for clients to follow as well as closing their respective accounts via the LitteLives Fee Management system are some of the tasks assigned to our Angels.

Angels in LittleLives Inc work hard and play hard! There is an intricate and close relationship between all levels and departments. Excellent communication skills and creative approaches to tasks and problems are essential.

Currently, LittleLives Inc operations have spearheaded into Malaysia and we are on the cusp of a global market expansion.

Some Key Traits we are looking for::

- Friendly and patient personality

- Customer service oriented

- Eager to learn and master intricate systems

- Eye for detail and perfection.

- Collaborative nature

- Excellent communication skills

- Motivation and will to succeed

- Strong accounting knowledge


Most interns return to LittleLives for full time positions upon graduation.

This position is already closed and no longer available.  You may like to view the other latest internships here.

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