Lion Global Investors Limited – Intern, IT Services (6 Months)

As the dedicated asset management arm of Oversea-Chinese Banking Corporation (OCBC) Group which includes OCBC Bank and Great Eastern Assurance, LGI is one of the leading asset managers in Southeast Asia with S$68.4 billion (US$51 billion) in Assets Under Management as at 31 December 2022.

JOB RESPONSIBILITIES 

• Record request and problems and their resolution in logs
• Prepare service reporting and helpdesk call records
• Provide administrative support on IT procurement and renewal
• Provide basic IT support or enquires and direct unresolved issues to the next level of support personnel
• Maintain operational documentation, procedure, configuration and inventory control
• Script/automate and document application support processes to improve efficiency
• Work with Business Analyst and business stakeholders to review, document, test, and piloting new automation solution
• Ad hoc administrative duties and/or projects as assigned by the manager

JOB REQUIREMENTS

• Basic knowledge of Windows and Microsoft Office
• Basic knowledge of hardware and software troubleshooting
• Independent and fast learner
• Good interpersonal skills
• Team player
• Knowledge on Microsoft Power Platform will have an added advantage
• Able to commit full-time for a period of 6 months & start immediately

Please be informed that only shortlisted candidates will be notified.