Company
Kiztopia Pte Ltd
kiztopia.com
Designation
Customer Experience Executive
Date Listed
15 Mar 2023
Job Type
Experienced / Senior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Customer Service / Communications
Industry
Arts / Entertainment / Recreation
Location Name
Singapore 039594
Address
Singapore 039594
Map
Allowance / Remuneration
$2,000 - 2,500 monthly
Company Profile
Are you a flexible and passionate personnel with a positive attitude? If so, you might be a great fit for our company. We are a successful start-up and running the biggest indoor children playground in Singapore, with room for growth and we are looking for a Customer Experience Executive to support the playground day-to-day operations and assist in manage multiple communication platforms & channels.
Job Description
Your Roles:
- Handle day-to-day enquiries and feedback from various channels
- Responsible for the logistics arrangements of the orders on various e-commerce platforms
- Coordinate and liaise with the various teams to resolve issues that arise
- Analyse the data collected from enquiries and feedback to improve the solutions available
- Additional responsibilities and duties as required to support the teams when requested
About You:
- You have at least GCE ‘O’ Level Certificate
- You are able to communicate fluent in both English & Mandarin as need to communicate with China vendors
- You are proficient in Microsoft Excel, Words & Power Point
- You are patient, observant and customer service oriented
- You are flexible to work on weekends and public holidays when necessary
- You are a team player, and always put customer’s and company interest first
- You have at least 2 years’ experience in customer service or related field
- You are motived individual that like to explore new thing and learn new skills
- Singaporeans Only
Benefits:
- Medical Benefits
- Annual Leave
- Employee Discounts
- Career Progression
Schedule:
- Day shift
- Weekend availability
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
Kiztopia Pte Ltd - Designation:
Customer Experience Executive - Profession:
Customer Service / Communications - Industry:
Arts / Entertainment / Recreation - Location:
Downtown Core
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