Kirame – Outlet Manager

Started in 2015 as a passion project, KIRAME is now Singapore’s first premium lash salon which specializes in creating customized lash set for chic ladies who wish to achieve bigger and brighter eyes on a daily basis.

• Provide an excellent experience for customers at the salon and ensuring the team uphold high-level of customer service standards and SOP.
• Lead and motivate retail team members to achieve sales and net targets monthly.
• Recruit new customers and ensuring retail team actively recruit new customers, as well as building good relations with customers.
• Express a strong passion for beauty.
• Handling and managing customer complaints with appropriate service recoveries.
• Maintain excellent after-sales relationship with customers.
• Can work under fast-paced and passionate to serve customers under any conditions.