J&T Express Singapore Pte Ltd – Sales Support Officer

Company
J&T Express Singapore Pte Ltd
jtexpress.sg
Designation
Sales Support Officer
Date Listed
17 Nov 2022
Job Type
Entry Level / Junior Executive
Full/PermIntern/TS
Job Period
Flexible Start - Flexible End
Profession
Customer Service / Communications
Industry
Logistics
Location Name
5 Tampines North Drive 5, Singapore
Address
5 Tampines North Drive 5, Singapore 528548
Map
Allowance / Remuneration
$800 - 2,700 monthly
Company Profile

J&T Express is an express delivery company that applies technology development as the basic system. Extensive network that owned by J&T Express facilitates express services for customers throughout Singapore. J&T Express provides pick up service with high transmission speed, at the same time also support the growth of e-commerce business. 

Job Description

J&T Express is a one-stop eCommerce business that deliver globally for both clients and consumers. We connect, protect, and inspire with day-to-day trusted service to becoming world’s leading choice.

We embrace diversity and passion; start your career with us for a never-ending growth!

Highlights:

  • Working day: 5.5 days’ work week
  • Salary: $1800 - $2700 basic 
  • Location: Tampines, Reebonz Building
  • Working hours: 9am to 6pm (mon-fri) / 9am to 1pm(Saturday, WFH)
  • AWS provided

Responsibilities:

  • Manage and supervise multiple conversation platforms on daily enquiries
  • Analyze, monitor, and report seller's performance using operational metrics
  • Identify and report current and potential issues faced by sellers
  • Understand pain points from sellers and propose solutions to solve them
  • Solve operational issues faced by local and overseas sellers on a day-to-day basis
  • Rectify abnormal transactions and coordinate between Operation, Customer Service and Clients
  • Assist with account creation and service updates
  • Provide administrative support to local and overseas Clients
  • Recommend any possible improvement and process enhancement within the area of responsibility

Requirements:

  • Good command of English and Chinese, both written and spoken, to liaise with our overseas counterparts
  • Minimum Diploma in Logistics and Supply Chain Management or other relevant fields.
  • Excellent knowledge in eCommerce/international logistics and/or parcels will be highly advantageous
  • A self-motivated, result-oriented individual, passionate about sourcing new business
  • Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills
  • Proactive, resourceful with the ability to work well independently or in groups
  • Strong networker & relationship builder and highly goal-driven and work well in fast-paced environments

Do you have what it takes? Join the J&T Express Singapore Family now!

This position is already closed and no longer available.  You may like to view the other latest internships here.

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