JR Group is an international company with businesses that encompasses manufacturing, institutional contract catering, event catering & management, restaurant operations and hot-food vending machine operations.
Prior to the establishment of JR Group Holdings Pte Ltd, the business started in 2001 as JR Foodstuff Industries Pte Ltd. JR Foods was an early pioneer in the manufacturing of cook chill & cook freeze ready-to-serve meals for both the consumer and the food service markets. With its rapid expansion in the last five years in Singapore and internationally, JR Group Holdings was incorporated in 2012.
The Group endeavors to deliver the best quality food with the ultimate in taste and flavor. Innovation is a key attribute of the Group, and the team is constantly innovating and developing new products to meet the growing needs of both our B2B and B2C customers. Food safety and food hygiene has always been our top priority, thus, our Central Kitchen has received quality certifications like GMP, HACCP and ISO 22000.
Overall Job Objectives
- Responsible for ensuring and maintaining high level of customer satisfaction and attend to customer issues promptly, to provide excellent service standards at all times, and to ensure courteous and efficient service to the customers.
Core Responsibilities
- Be proactive and vigilant in service.
- Interact with customers in a pleasant and calm manner.
- Handle table reservations.
- Greet all customers by name warmly, with an appropriate greeting.
- Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)
- To take orders – Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, and communicate specific customer needs to chefs.
- Maintain proper dining experience – Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.
- To attend and respond to the customers’ needs promptly and professionally.
- To present bills to the customers, collect payment and give to the cashier, return change or credit card to the customers.
- To comply with grooming and appearance standards at all times.
- To prepare the F&B outlet for daily operations.
- Any other appropriate duties and responsibilities as assigned.
*IMMEDIATE VACANCIES AVAILABLE*
Working Time: 11am to 3pm; 6pm to 10pm
Salary: $10 to $12/hr
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- Company:
JR F&B Concepts Pte Ltd - Designation:
Service Crew - Profession:
Food Services / F&B - Industry:
Food Services / F&B - Location:
Orchard