Jenfi Pte Ltd – Sales Operations

Sales Operations Intern

Document Verification & Compliance: 

• Review and validate loan application documents to ensure completeness and compliance with internal policies and regulatory requirements. 
• Flag any discrepancies or missing information for follow-up. 

Case Submission & Processing: o Accurately input and submit loan applications into internal systems and portals. 

• Liaise with the credit and underwriting team to ensure smooth processing and approval flow. 
• Track the status of each case and follow up on outstanding approvals or clarification whenever necessary. 

• Customer Account Management: 

• Manage and maintain records of existing SME clients in CRM systems. o Provide operational support to ensure timely disbursements, renewals and servicing needs of existing clients. 
• Manage and handle all operational inquiries or requirements from existing clients. • Internal and External Support Function: 
• Work closely with Sales, Credit, Risk and Finance teams to facilitate end-toend deal closure. 
• Support the sales team by preparing reports, updating dashboards and ensuring all submissions are in order. 
• Liaising with brokers or external partners whenever necessary to assist in the coordination and processing of deals. 

4 • Compliance & Best Practices: 

• Ensure all commercial activities comply with local regulations and industry standards. o Stay informed of market developments and adjust strategies accordingly to maintain Jenfi’s competitive edge.