JAL Yoga is a new yoga/pilates/barre concept studio started by people passionate about yoga practice. It has been very encouraging to see the increase in popularity of Yoga and we believe the market potential is still largely untapped in many parts of Singapore. At JAL, we believe that yoga should be an integral part of one's health regimen regardless of what kind of sports one engages in. Our mission is to inspire people to do what they think they cannot do with their minds and bodies so that they maintain good health to pursue their passion.
☞Core Responsibilities☜
Handle all front desk related activities including but not limited to:
• Greet clients, prospective clients and guests, by providing positive, upbeat customer service.
• Check members into the system.
• Assist with new client sign-up for classes and personal training.
• Call prospective clients/members, inactive members and help at marketing/promotional outreach events.
• Handle cash and process credit card or other electronic payment transactions
☞Studio Operations☜
• Responsible for opening and /or closing of the studio
• Manage members' query and issues, direct to the appropriate staff member if required
• Answer simple query regarding classes and refer prospective members to Sales Representatives
• Responsible for scheduling and overseeing the Pilates and yoga privates program
• Responsible for updating MBO system with teacher subs/class changes in a timely manner
• Responsible for recommending ordering of supplies and working with vendors
• Work with studio staff to support the financial goals and operational needs of the studio
• Report any issues per our procedures
• Keep the retail area looking great which includes keeping area neat and tidy but also re-merchandising products making it attractive for members to shop. Receive and transfer merchandise as appropriate. Pro-actively watch for theft to avoid shrinkage.
• Any other tasks required to help company meet its goals
Related Job Searches:
- Company:
Jal Yoga International Pte Ltd - Designation:
Customer Service Officer - Profession:
Customer Service / Communications - Industry:
Others