Isentia – Account Executive

As an Account Executive, you are part of our post-sales support team and you’ll fit right in if you are enterprising, a problem solver, a lateral thinker and work well independently and in a team.Other support responsibilities include, but are not limited to:

• Strategic relationship building with existing clients to ensure high delivery of services and upsell of solutions.
• On-boarding new clients to familiarise and trust Isentia’s value proposition, and increase usage of our dashboard and products.
• Supporting the Account Manager in pre-sales research, presentation preparation and pitching for upsells with existing or new clients.
• Promote our insights solutions, and strategise on the best methodology/ frameworks to meet clients’ objectives.
• Being continually informed about offline and online developments/buzz about our clients and to be able to be a trusted advisor to clients and help with crisis management.
• Be the team’s eyes and ears on the industry by sharing client case studies and thought leadership pieces with colleagues.

WHAT YOU’LL NEED: 

The list of requirements below is ideal but most importantly what we’re looking for is someone who is highly motivated, results-driven and receptive to dynamic changes: 

• Minimum bachelor’s degree in an accredited university. High potential fresh graduates will also be considered.
• 1-2 years of experience in business development, account management and/or client service roles. Experience in media research and analytics (traditional and/or social media) is highly sought after. 
• Meticulous, keen attention to detail and very task-oriented. Has the ability to prioritise multiple projects and juggle tasks to meet deadlines.
• Comfortable and flexible in working across different types of communication channels.
• Excellent presentation skills – both visually and vocally.

At Isentia we value the safety and well-being of our team members, suppliers, and clients and have adopted a ‘no jab, no office’ policy regarding the ongoing management of COVID-19 in the workplace. It is a condition of employment to be fully vaccinated at all times in order to work for Isentia, regardless of the role or whether to work flexibly/remotely during employment. Isentia may require you to provide vaccination evidence at the commencement of employment, and at any time throughout employment to confirm your compliance with this requirement.