Intercontinental Hotels Groups – Intern, Brand Standards

The IHG Brand Standards internship is a six months (minimum) internship programme specifically designed for university undergraduates that enables them to gain experience in our Brand Standards Management and Implementation team. This program is designed to provide hands-on experience with working with hotels, tools/systems and with different functional experts. On-the-job learning will be complimented with e-learning via IHG’s Learning and Development modules, as well as mentoring and networking opportunities.

Job Summary

Provide support in Standards Management and Implementation with data entry, uploading and perform analysis on data extracts to meet reporting needs for all internal stakeholder groups.

Essential Duties and Responsibilities

• Support bi-annual brand standards publication process, including:
• Review proposed brand standards changes from various stakeholders
• Prepare presentations for Regional Standards Committee (RSC) meetings and collate pre-read information to support proposed brand standards changes
• Update approved submissions on the Content Management System (CMS)
• Manage translation process for approved changes
• Review updates across brands and focus markets prior to each publication
• Support the team to manage the Waiver and Alternative Arrangement process.

Support the delivery of special projects, eg launch of brand standards for new brands (such as voco, Kimpton, Regent) and standards optimisation for selected brands

Job Requirements

• Demonstrate strong knowledge of Microsoft Excel (with a focus on formulas and pivot tables to analyse large volumes of data) and Microsoft PowerPoint (for clearly presenting data)
• Demonstrate knowledge of current affairs and business trends.
• Demonstrate clear, concise, and succinct communication skills, including adapting both technical verbal and written communication to the needs and level of the user.