IHG is a global hotel company whose goal is to create Great Hotels Guests Love.
- We have more than 5,000 hotels and nearly 742,000 guest rooms in almost 100 countries around the world.
- We operate a broad portfolio of hotel brands – InterContinental®, HUALUXE™ Hotels and Resorts, Kimpton® Hotels and Restaurants, Crowne Plaza®, Hotel Indigo®, EVEN® Hotels, Holiday Inn®, Holiday Inn Express®, Staybridge Suites® and Candlewood Suites®.
- We want to grow by making our brands the first choice for guests and hotel owners.
- Our strategy is to build the hotel industry’s strongest operating system focused on the biggest markets and segments where scale really counts.
- IHG's operating system is made up of all the things we do to drive demand for our brands. This includes our advertising and marketing campaigns, our 11 global call centres, 13 local language websites, our global sales team of more than 17,600 professionals, IHG® Rewards Club – the world's largest hotel loyalty programme with over 100 million members – and all the advantages that IHG's global hotel distribution and scale brings to brand awareness.
The internship programme is specifically designed for university undergraduates that enables them to gain experience in our Brand Standards Management and Implementation team. This program is designed to provide hands-on experience with working with hotels, tools/systems and with different functional experts. On-the-job learning will be complimented with e-learning via IHG’s Learning and Development modules, as well as mentoring and networking opportunities
Job Responsibilities
Provide support in Standards Management and Implementation with data entry, uploading and perform analysis on data extracts to meet reporting needs for all internal stakeholder groups.
Essential Duties
- Support bi-annual brand standards publication process, including:
- Review proposed brand standards changes from various stakeholders
- Prepare presentations for Regional Standards Committee (RSC) meetings and collate pre-read information to support proposed brand standards changes
- Update approved submissions on the Content Management System (CMS)
- Manage translation process for approved changes
- Review updates across brands and focus markets prior to each publication
- Support the team to manage the Waiver and Alternative Arrangement process.
Support the delivery of special projects, eg launch of brand standards for new brands (such as voco, Kimpton, Regent) and standards optimisation for selected brands.
Job Requirements
- Demonstrate strong knowledge of Microsoft Excel (with a focus on formulas and pivot tables to analyse large volumes of data) and Microsoft PowerPoint (for clearly presenting data)
- Demonstrate knowledge of current affairs and business trends.
- Demonstrate clear, concise, and succinct communication skills, including adapting both technical verbal and written communication to the needs and level of the user.
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- Company:
InterContinental Hotels Group (IHG) - Designation:
Intern, Brand Standard - Profession:
Hospitality - Industry:
Hotel and Accommodation Services