Informa Market – Delegate Sales Executive

Job Purpose: 

To achieve revenue targets by maximising sales at every opportunity. This is to be done via meeting call and revenue targets and the establishment of a consultative, needs-based sales approach with customers. 

Job Summary: 

• Contact nominated customers, and maximize the sales on all IBC/Informa events using consultative, benefit focused telephone selling skills. 
• To meet performance targets as set by the Company in line with the telesales strategy and overall business strategy. 
• To make effective presentations to potential delegates, clearly explaining and selling the benefits of specific conferences. 
• To find and exploit all new business opportunities during a specific campaign, including selling to additional and/or alternative names, selling add-on events, and attempting to cross sell other events. 
• To follow through any incoming sales enquiries, and undertake necessary follow up to achieve the sales. 
• To make any necessary adjustments to the database. 
• To record all relevant sales information that may be of us for future activities. 
• To undertake all necessary administration especially monitoring and reporting of sales activities as determined by the Company. 
• To communicate and feedback to Marketing any information or booking patterns that will assist in their work. 
• To liaise with other departments in order that excellent customer service standards can be maintained (where necessary). 
• To maintain a high level of commitment and standard of work. 
• To carry out any other duties as directed by the Head of Delegate Sales (Asia). 
• Proficient in Computer skills, Microsoft office