Hello Xom – Marketing and Customer Service Intern

Hello Xom helps people connect with those around them who share their interests and lifestyles so they can forge the deeper connections they crave by sharing real-life experiences.

Our mission is to help people connect through shared meaningful experiences.

www.helloxom.vn/en

• Assist in developing marketing strategies for the Vietnamese market
• Assist in brainstorming ideas for content marketing
• Assist with creating content for email newsletters
• Assist in the development of both online and offline marketing materials (brochures, flyers, etc.)
• Other tasks as required by the marketing project and customer service team
• Assist with managing social media accounts (Facebook, Twitter & Instagram)
• Assist in chatting with leads and existing customers and assisting them with their queries
• Assist in communicating with customers via phone, chat and email
• Assist in conducting market research to determine potential of products and services

Education and Experience Requirements

• Students pursuing Marketing, Sales or related field preferred.
• Must be able to speak, read and write English fluently
• Immediate starter preferred
• Marketing, Sales or Customer Service experience background is not compulsory as long as you have the right attitude and skill sets
• Preferably a resourceful person
• Believes in being efficient, and having good initiative
• Pleasant disposition with good interpersonal and communication skills
• Ability to work independently
• Proficient in Microsoft Office including Microsoft Excel, Word and PowerPoint.
• Ability to make informed decisions quickly to keep performance on track.
• Knowledgeable digital marketing
• Capable of prioritizing and handling multiple projects simultaneously, under tight time constraints and within budget parameters.
• Strong analytical critical thinking skills: ability to interpret data to provide information to aid decision-making.
• Motivated, self-starter with ability to work in a fast-paced environment
• Ability to work well in teams
• "Quick learner"
• Hungry to learn, develop and constantly improve your skills
• Great written and oral communication skills and a good phone/email manner