About Havas Singapore
Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY. At our core, we prioritise cultivating an inclusive and equitable workplace that fosters the growth, well-being, and sense of belonging of our team members.
Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, ***, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
Find out more about us at sg.havas.com.
About the Role
We are seeking a motivated and tech curious IT Intern to support our day-to-day IT operations and ongoing technology initiatives. Reporting to an IT Manager, this role provides hands-on exposure to troubleshooting, systems support, hardware/software maintenance, and IT projects within a dynamic business environment.
Responsibilities
Technical Support & Troubleshooting (Level 1)
- Provide first-level technical support to employees for hardware, software, and network-related issues.
- Log & Track Tickets in Fresh Service. Ensuring SLA is met and accurate documentation.
- Configure and deploy laptops and peripherals for new hires, providing onboarding and IT support for employees.
- Maintain accurate IT asset and inventory records.
- Enforce and ensure adherence to IT policies and procedures in line with internal governance standards, including GDPR/PDPA and ISO/IEC 27001:2022.
- Escalate more complex issues to Senior IT/Manager
Town Hall & AV Support
- Set up, operate, and provide on-site support for AV equipment for company events, meetings, and Town Halls.
- Support Webinars via Zoom or Microsoft Teams.
Project Support
- Participate in IT improvement projects (e.g., system upgrades, digital transformation, migration).
- Conduct research on new tools, technologies, and security practices.
- Support testing and rollout of IT-related initiatives.
Requirements
- Currently pursuing a Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field.
- Basic understanding of Windows/macOS operating systems.
- Familiarity with Microsoft Office 365, Teams, and common business applications.
- Basic knowledge of networking fundamentals (TCP/IP, Wi-Fi, routers, VPN).
- Basic troubleshooting skills for hardware and software issues.
- Strong problem-solving and analytical skills.
- Good communication and interpersonal abilities to handle end users.
- Good command of spoken and written English
- Willingness to learn, proactive attitude, and attention to detail.
- Ability to work collaboratively in a fast-paced environment
- Proactive with innovative ideas
What You Will Gain
- Hands-on exposure to real-world IT operations.
- Mentorship and opportunities to learn from experienced IT professionals.
- Practical experience with enterprise tools, systems, and troubleshooting.
- A solid foundation for a career in IT support, systems administration, or cybersecurity
- Have an in-depth understanding of IT operations, including basic governance and ISO 27001:2022 compliance practices.
Kindly note that only shortlisted candidates will be notified.
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