Gucci – DIY Intern

Key Accountabilities

• Primary duties include administrative support to DIY regional manager and DIY specialists managing DIY database entry and client files and supporting all aspects of the DIY activations and itinerant events.
• Learning DIY program and Input DIY order form into system with full care and verification.
• Answering calls and replying emails from stores and HQ to resolve the issues quickly.
• Managing DIY samples and master garments together with DIY manager.
• Making the invoice to arrange sample shipment with Logistic dept.
• Managing invoices from HQ for smooth operation and budget controlling.
• Allocating DIY packings to stores by their request once a week.
• Resolve production issue, damaging and defect with Kering customer service.
• Be a collaborative team player and partner with colleagues to ensure a consistent exceptional experience for clients and contribute to a positive working environment

Job Requirements

• Previous experience with administrative support
• Business acumen with a proven ability to drive business
• Excellent communication skills, both oral and written
• Ability to work in a fast moving, dynamic environment all while handling multiple tasks simultaneously
• High flexibility and ability to adapt to different customers
• Ability to work an ad hoc schedule based on business needs which includes, evenings, weekends and holidays