Luxury & Style on Orchard Road - Welcome to Grand Park Orchard
Awarded Best Luxury City Hotel, South East Asia 2018 by World Luxury Hotel Awards and one of Singapore's trendiest hotels, Grand Park Orchard is a lifestyle destination on Orchard Road.
With its breathtaking herringbone design exterior glass facade and show-stopping media wall, Park Hotel Group's Flagship Property is a masterpiece in contemporary chic. Boasting a prime location in the heart of Singapore's premier shopping and entertainment district, Grand Park Orchard lives up to its name as Singapore's most fashionable hotel. From the designer interiors in the lobby to our 308 guest rooms, and from our world famous Mitzo Restaurant to the rooftop alfresco Bar Canary with its stunning pool, you will be greeted by cutting-edge works of style meisters at every turn. The exclusive Crystal Club lounge and personal butlers are also always available to elevate your experience to the next level at one of the best city hotels in Singapore.
We take pride and care in what we do and find joy in giving our best to all. If you share our passion for service, we invite you to join us!
Discover your Passion, Discover Love!
Job Responsibilities
- To check in / out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out.
- To attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction.
- To sell, register and assign rooms to incoming guests, ensuring that registration cards are filled up correctly.
- To attend to all requests and requirements from guests promptly and handle complaints tactfully.
- To handle all billing correspondence promptly.
- To accept reservations in the absence of the Reservations personnel.
Job Requirements
- Good communications and interpersonal skills.
- Service-oriented with leadership skills.
- Extrovert, proactive, responsible, team player with positive work attitude
- Able to work on rotating shifts including night and weekends/public holidays
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Grand Park Orchard - Designation:
Guest Services Officer - Profession:
Food Services / F&B - Industry:
Hotel and Accommodation Services