Global Success Talent Pt Ltd – Service Technician (6-Month)

Service Technician (6-month Contract)

Job Overview:

We are looking for an independent and reliable Service Technician to support deployment, maintenance, and servicing of terminals, kiosks, and related systems on a short-term basis. This role is critical in ensuring smooth on-site operations, reliable connectivity, and timely resolution of technical issues, while maintaining a high standard of customer service.

Requirements:

• Nitec/Diploma in Electronics, Electrical Engineering, Mechatronics, IT, or a related discipline.
• 1–3 years of experience in a Service Technician or similar role, preferably with exposure to IoT, fintech, or consumer electronics.
• Knowledge and experience in both hardware and software troubleshooting (IT and networking).
• Prior experience with POS/terminal device configuration is an advantage.
• Willingness and ability to travel frequently for on-site maintenance and deployments.

Responsibilities: 

On-Site Support for Deployed Terminals:

• Execute scheduled service tasks and update progress records in internal systems.
• Coordinate service appointments with clients and stakeholders.
• Perform on-site tasks including troubleshooting, repair, and maintenance.
• Ensure service timelines and quality standards are met.

On-Site Maintenance Activities:

• Perform battery replacements and station servicing as required.
• Conduct terminal and network connectivity testing.
• Carry out site signal testing and document results.
• Maintain detailed service logs and records.

Terminal Deployment & Retrieval:

• Plan and schedule deployment or retrieval of terminals when required.
• Verify inventory, configurations, and readiness of devices before deployment.
• Document changes, updates, and technical activities in relevant records.
• Coordinate with higher-level technical teams for troubleshooting unresolved issues.

Global Success Talent Pte Ltd (GST)
EA License No: 25C3068