Geodyssey Research, LLC is a privately owned clinical research organization based in Vero Beach, Florida, dedicated to advancing medical science by bringing innovative clinical trials directly to the local community. Since our founding in 2003, we have been committed to bridging the gap between cutting-edge medical research and the patients who need it most.
At Geodyssey Research, we believe that access to groundbreaking therapies and medical advancements shouldn’t be limited to large academic institutions or metropolitan hospitals. Our mission is to offer individuals in our region the opportunity to participate in safe, ethical, and professionally conducted clinical trials, often at no cost to them.
We are seeking a highly organized, proactive, and results-driven Remote Operations Manager to oversee and optimize the daily operations of our distributed team. In this role, you will be responsible for managing processes, coordinating cross-functional teams, and ensuring operational efficiency across departments in a fully remote environment. The ideal candidate has strong leadership skills, excellent communication abilities, and a proven track record in remote team management.
Key Responsibilities
Oversee day-to-day remote operations and ensure all departments meet performance and quality standards.
Develop, implement, and optimize operational processes, workflows, and standard operating procedures (SOPs).
Collaborate with cross-functional teams (e.g., HR, Finance, Customer Support, IT) to align operations with company goals.
Monitor KPIs, analyze data, and generate regular performance reports to drive continuous improvement.
Manage project timelines, deliverables, and team accountability to ensure business objectives are met.
Facilitate regular team check-ins, meetings, and performance reviews in a remote setting.
Ensure effective use of tools and technology to support seamless remote operations (e.g., Slack, Asana, Zoom, Google Workspace).
Support onboarding, training, and development programs to enhance remote team productivity.
Identify and resolve operational challenges or bottlenecks quickly and effectively.
Maintain compliance with internal policies and external regulations relevant to business operations.
Qualifications
Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s preferred).
3–5 years of experience in an operations or project management role, with at least 2 years in a remote or distributed environment.
Proven ability to manage cross-functional remote teams and deliver results in a virtual setting.
Strong leadership, decision-making, and organizational skills.
Excellent written and verbal communication skills.
Proficient in remote collaboration tools (e.g., Trello, Notion, Zoom, Google Workspace).
Experience with data analysis, reporting, and performance metrics.
Ability to thrive in a fast-paced, agile, and growth-oriented environment.
Preferred Qualifications
Experience in SaaS, e-commerce, or tech startup environments.
PMP, Six Sigma, or similar certification is a plus.
Comfortable working across multiple time zones and cultural contexts.
What We Offer
Competitive salary and performance bonuses
Flexible working hours and fully remote environment
Health, dental, and vision insurance (where applicable)
Professional development opportunities
A collaborative, inclusive, and supportive team culture
Kindly note that only shortlisted candidates will be notified.
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